TL; DR summary:
- PWS tells customers to screw themselves.
- PWS receives seven pages of cancelled orders.
- PWS tries to hedge and weasel out of original statement.
- PWS pinned down by angry mob of internet customers.
- PWS grudgingly and tersely says they will not sell to LEOs in ban states.
First, they tell a customer (not me) to go screw themselves:
Thank you for contacting us with your concerns and to communicate your opinions and stance on the current political situation and attack on the second amendment that we are all engaged in. We also greatly appreciate all of your past and hopefully continued support due to the excellent function, performance and quality of the PWS weapons you already have.
In the weeks since Sen. Feinstein’s push for new Gun Control first started, many of the employees at PWS have been repeatedly contacting various political leaders via email and Facebook to voice our wish to see them uphold the Constitution rather than undermine it. We agree that taking a stance for what one believes in is part of what makes this country great. We believe other factors in that greatness are the freedom from oppression and political bullying guaranteed by our Bill of Rights and economic wherewithal brought to us by the Free Market Economy.
PWS supports the US Soldier, Law Enforcement and Armed Citizen with the same priority. Just as you have a choice in what firearms you purchase and trust, so do they. They are exercising their free will in the free market just as you or I would. They are not the boogeyman, they are our parents, siblings and friends. At times, we may be at odds, but we are still ALL Americans. There is a small but vocal crowd that seeks to further divide this nation instead of lead it. Unfortunately, they control the Whitehouse right now......but that will pass. The last thing a conservative response should be, is too cleave and divide ourselves even further from all Americans instead of working together as a united people. This saddens us that is the typical response.
We personally know many men serving as LEO in the states you wish us to refuse business to, men who we consider brothers who have served this nation overseas and continue to serve their communities as Law Enforcement. These men have actually fought for the rights you purport to support as you try to threaten a position and statement out of firearms manufacturers using misguided fear tactics that are already in heavy use by the liberal leadership in this nation. They are as ardent of defenders and believers in the Constitution and 2nd Amendment as ANYONE. I will not betray their service and sacrifice or their friendship any more readily than I would betray yours, yet that is exactly what you are demanding..
What you have done in this message to PWS is give an ultimatum reinforced with threats. This is also known as an "initiation of force”. I cannot tell you how much this disappoints me on a personal level. We have spoken on the phone numerous times and instead of reaching out and asking how to help each other in this fight, you instead use the same tactics of those on the other side by giving an ultimatum engineered to solicit a response in line with your demands, leaving no room for anything else. You did not ask us as a brother American, instead you treat us as an adversary you wish to threaten and force to bend to your will. You have voiced your stance and what the repercussions are for us if we don't submit to your will but just as our forefathers believed….. I submit to NO MAN sir and I expect no one to submit to me.
PWS will not be submitting to your ultimatum and if us standing up for our right and our beliefs is counter to your wants, needs and desires and your punishment upon us is to not use or endorse or purchase our products from us, that is your choice. In closing, I believe you need to reflect on the tone and tactics conveyed by your email.
Cordially,
MR. STACEY NAGY Dealer Development/Sales PRIMARY WEAPONS SYSTEMS 208.344.5217 x 206 208.344.5395 fax http://www.primaryweapons.com/
Then, after seven pages of forum responses telling them orders are being cancelled, they walk the dog back:
Good Morning All,
I wanted to take a moment to clarify a point that started this entire situation. In my discussion with Mr. Nagy, the point that I took the most from is this fact –
There is a small but vocal crowd that seeks to further divide this nation instead of lead it. Unfortunately, they control the Whitehouse right now......but that will pass. The last thing a conservative response should be is too cleave and divide ourselves even further from all Americans instead of working together as a united people.
I believe the point Mr. Nagy was trying to make was that we must work together – all of us – to fight this legislation, not simply react once it has been pushed through while we stand idle and allow it.
PWS will always defend the Constitution of the United States against all enemies, both foreign AND domestic. As a company, we value our customers and do indeed understand that the civilian market is our bread and butter. The law enforcement officers that we support are our friends, and they have taken the same Oath of Enlistment that I have and through many discussions I have had with them on this topic, they will not bow to tyrannical government and nor will we.
We will not support agencies that wish to weaken or destroy the rights we are granted from the 2nd Amendment, but we will do everything we can to support the ones that will stand and fight with us to ensure our freedoms remain. THAT is the stance of PWS.
Todd Tuttle
Vice President
Primary Weapons Systems
They are then asked for clarification:
- So would you sell to individual LEO's in New York State?
- So please clarify, will PWS be selling to NYS/Local/individual LEO's products that civilians that are not allowed to own? Simple question. Be clear. Yes or no.
- Will you arm those that would disarm us? Will you sell to ban state agencies?
The response:
No, we will not.
I was going to order some PWS stuff for an AR pistol. When I heard their original statement I decided to go with Spike's instead. I may reconsider depending on what actions PWS takes. If they truly follow through with their new policy then I will consider their product again.
They can be taught.

Could you keep an eye on this for me? I've sent them a contact asking them to post something definitive on their Facebook page so I can link it.
ReplyDeleteIt must suck to find out that the customer is always right.